Accessibility Tools

Mental Wellbeing - Useful Agencies

Mental Wellbeing - Useful Agencies

Beat Logo

Beat Eating Disorders

A National Charity for eating disorders

School staff, or any  concerned adults, please call  0808 801 677

Young People under 18,  please call 0808 801 0711

Helplines 12 PM to 8 PM weekdays,  4 PM to 8 PM weekend and bank holidays

Online support and information can be found with the link below.

Click to visit website


Chat Health:  a local NHS text messaging service providing confidential advice

 Open hours 9 AM to 5 PM, Monday to Friday.  Response normally within 24 hours. 

For young people aged 11 to 19 years :  call 07520 615 386 (Leicester City) or  07520 615 387 (Leicestershire County and Rutland)

For travelling families :  call 07520 615 314

For parents of children and young people up to 19 years of age:  call  07520 615 381 ( Leicester City) or  07520 615 382 (Leicestershire County and Rutland)


Cruse Bereavement Care

This organisation  provides bereavement support in a wide variety of ways.

They offer information for individuals affected  by bereavement including staff and military families.

They can be contacted on their National Helpline :  0808 808 1677

Click to visit website

Healthy Together Logo

Healthy Together

This is the name for the 0-19 Healthy Child Program across LLR,  mostly the previously named School of nursing service and health visiting service.

Primary Schools should receive a monthly drop-in session with the public health nurse and secondary schools should receive a weekly drop-in.

Other referral routes exist;  GP,  Child's teacher or school staff,  Healthcare professional involved in your family care,  Families can contact directly and can also self refer.

Please call :  0300 3000 007

Kooth Logo


This is an online counselling Web chat and self-hate resource.

It is for young people aged 11 to 25 years and for children and young people from Leicester, Leicestershire and Rutland.

Counsellors are available:

Monday to Friday:  12 noon to 10 PM

Weekends:  6 PM to 10 PM

Click to visit website

Rainbows Logo

Rainbows:  Hospice for children and young people

As the East Midlands only hospice for children and young people,  Rainbows is a place where life limited children and their families can find care and support.  Our incredible team of people help relieve symptoms, improve quality of life, care for children at the end of life and support parents and siblings through their bereavement.

Training and resources for families and professionals can be found on the website.

Click to visit website

Laura Centre

The Laura Centre

Providing specialist counselling for bereaved children or parents whose child has died.

Schools can signpost parents to this service and they also offer training for professionals.

Please call :  0116 254 4341

Click to visit website

The Mix Logo

The Mix

This is a national charity providing online and telephone support to young people under 25.

Young people can call  0808 808 4994  every day between 4 PM and 11 PM.

Online support and information is also available on the website.

Click to visit website

Young Minds Logo

Young Minds

This is a national charity for children and young people's mental health support.

Parents Helpline :  0808 802 5544 ( Monday to Friday 930 to 4 PM)

Young people looking for urgent support context Young Minds on 85258

Click to visit website